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Terms and Conditions

 

ANY DAMAGES AND BATCH VARIATION WITHIN THE ORDER MUST BE REPORTED WITHIN 24 HOURS OF RECEIVING GOODS AND PHOTOGRAPHIC EVIDENCE PROVIDED AT sarahd-rtiles@hotmail.co.uk

 

We will do our best to make sure your delivery is processed and despatched from our stores within 2-3 working days saturday /  sunday excluded however some of our goods mak take upto 30 days, if you require your good sooner please contact before ordering so that we may advise.

 

All Field Tiles are priced per Square Metre not box quantity.

 

All mosaics, borders and sundries are priced per piece

 

Natural stone must be sealed when fitted due to the natural element of stone you will find a variation of character within.

 

Any goods over ordered must be returned within 2 weeks, any orders delivered via free carriage due to order being over £250.00 will incur a carriage charge of £35.00 if goods returned puts previous order amount to be less than the free delivery amount.

 

Customers must make their own arrangement for returning of goods at their own expense.  

 

Only full unused items can be returned within 14 working days with notice.

 

We cannot gaurentee that our tiles will exactly match existing tiles in your home i.e Colour, Size.  This is due to batch variation, if you do require a particular batch then please contact us be ordering.


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